We're here to help.
Write to krzysztof.guz@me.com. Please include your iPhone or iPad model, iOS version, app version and a short description of the issue. Do not send payment card details or sensitive health information. Możesz napisać po polsku lub po angielsku.
Contact support ↗How does the free session work?
You can complete the 5-minute Sigh of relief ritual once without purchasing anything. Leaving before the guided part finishes does not use it up. Further sessions require monthly, annual or lifetime access. There is no subscription trial.
I already purchased Breath Confetti.
In Hushbreath, open Settings and choose Restore purchases using the same Apple account. Eligible active subscriptions and the original lifetime purchase retain Premium access. Customers who purchased the original paid app before the free-download transition also retain full access when Apple verifies their original app purchase. If restoring fails, check your Apple purchase history and contact us.
How do I cancel a subscription?
Open iOS Settings, tap your name, then Subscriptions, and choose Hushbreath or Breath Confetti. You can also use Apple's subscription management page. Deleting the app does not cancel a subscription. Buying lifetime access does not automatically cancel a previous subscription.
Where can I request a refund?
Apple processes purchases. For refund requests, visit Apple's Report a Problem page.
Can I listen with the screen locked?
Yes. Start a ritual, then lock your screen. Headphones are optional. If headphones disconnect, playback pauses; reconnect them and resume. Check media volume and the voice/background sliders if audio is quiet.
Do I need the microphone?
No. Rituals use prerecorded guidance. The microphone experiment is a separate, optional test in Settings. It does not monitor your sleep or change the breathing instructions.
Can I change the voice or language?
Open Settings to choose the female or male voice, preview it, and select English, Polish, German, French or Spanish. Narration and soundscapes work offline.
What if a breathing rhythm feels uncomfortable?
Return to your normal breathing and stop the ritual. You do not need to keep up with the voice. Hushbreath is a relaxation app and does not provide diagnosis or treatment.
Pomoc po polsku
Zakupy przywrócisz w ustawieniach aplikacji na tym samym koncie Apple. Subskrypcję anulujesz w Ustawieniach iOS → Twoje imię → Subskrypcje. Usunięcie aplikacji ani zakup dożywotni nie anuluje subskrypcji. Do ćwiczeń nie jest potrzebny mikrofon. Głos i język zmienisz w ustawieniach Hushbreath.
W razie problemów napisz: krzysztof.guz@me.com.